Incident Portal - Unified Incident Management

Incident Portal captures, analyzes, and learns from every incident across your organization - from near-miss to sentinel event. AI-guided reporting asks the right questions via voice or typing, automatically routes to the appropriate department, and provides built-in incident analysis tools. Cross-organizational predictive trend analysis identifies patterns before they become serious events. 

• AI-guided incident reporting with voice-to-text and intelligent questioning
• Automatic routing to quality, compliance, safety, HR, or clinical departments based on incident type
• Embedded investigation methodologies: Root Cause Analysis, London Protocol, Ishikawa diagrams
• Just Culture principles integrated throughout the workflow
• vCon protocol for immutable audit trails and SCITT blockchain-level security
• Cross-incident trend analysis and predictive modeling
• System-wide analysis for multi-site organizations with facility-level drill-down
• Covers quality incidents, compliance issues, safety events, HR matters, clinical adverse events, near misses, and sentinel events

• EHR/EMR systems for clinical event data, 
• HRIS platforms for employee-related incidents,
• Risk Radar for automatic risk assessment, 
• Learning Center for training generation, 
• Email and SMS for notifications.

• Unified incident taxonomy: Quality events, safety incidents, compliance violations, HR matters, and clinical adverse events in one system with consistent investigation methodology.
• AI-assisted completeness: Guided reporting reduces incomplete submissions and investigator follow-up time.
• Cross-departmental pattern recognition: Identifies emerging trends across incident types and facilities before they escalate to sentinel events.
• Litigation-ready documentation: vCon protocol provides immutable, cryptographically-verified incident records for legal discovery and regulatory defense.